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Business Building Tools: Autoresponders

 

Follow Up with Autoresponders
Following up with your prospects can be automated and simplified when you are using an autoresponder system. It's like hiring a virtual employee that doesn't take coffee breaks or vacations. With an automated system, your business can be working for you while you're away or asleep, 24 hours, 7 days a week, 365 days a year!

Autoresponders are special Internet utilities assigned to a particular e-mail address (i.e. financialfreedomseekers.com@GetResponse.com) that instantly delivers information via e-mail. When your prospects send an email to financialfreedomseekers.com@GetResponse.com or fills out a lead capture form, the autoresponder will instantly send your marketing message within seconds! You can send an article, report, newsletter, press release, or sales information, etc.

High Tech vs. High Touch?
It's important to keep in mind that autoresponders are not meant to replace human contact, but are designed to enhance your personal efforts by making a cold market warm and to assist you with follow-up. DO NOT rely on autoresponders to be your only form of contact with your prospects. There still is no better contact than either face-to-face or by telephone.



Why you should use an autoresponder

  • Persistence is one of the key virtues in selling success.
    It is well established that most prospects will not respond after just one or two contacts. I have often read that most sales are made after the fifth contact and most sales people quit after the first. Perhaps your prospect was busy or had a bad day or even accidentally erased your initial email. You'll never know. The industry average is that you must have 5 to 7 contacts with a prospect before they will make a decision whether to join you or not. Personally, I have found that many of my prospects that eventually join my business have been in my pipeline for anywhere between 2 and 5 months... and sometimes longer. Therefore, you must have a long-term strategy for following up with your contacts. If you do not properly follow up with your prospects at least 5 to 7 times after sending your initial message, you are throwing potentially $100's to $1,000's away!
  • Building your online mailing list.
    My favorite method for generating leads is to generate my own on the Internet and building my own online mailing list with automation. Building your own online mailing list is perhaps the most powerful way to market in the 21st Century! The list you create "yourself" will always out perform and out sell any other type of list. Most beginners and many established entrepreneurs doing business on the Internet make a huge mistake when they overlook building an online mailing list. Every person who emails or opts-in to your list can be followed up with again and again automatically until they Opt-out or convert into a sale without YOU being accused of the Internet’s most controversial subject... SPAM. If you want to maximize your sales, time, and money, it's absolutely essential for you to build an online mailing list with automation.
  • Working with purchased leads.
    Nearly all the reputable autoresponder systems now require the leads loaded into that system be double opt-in. That means before your prospects will be sent any emails, they must verify they want to receive them. For this reason, loading a list of purchased leads into your autoresponder will not be nearly as effective as generating them yourself with a opt-in/splash page. Some autoresponder systems allow you to purchase leads from them and may allow them to be loaded without the double opt-in process. Expect leads purchased this way to be more expensive.
  • Hire an Automated Virtual Employee
    Savvy entrepreneurs know that they can significantly increase their profits by automating time consuming tasks such as processing information requests. Your prospects are likely asking the same questions over and over again. Instead of writing a personal reply every time your prospects ask the same questions, you can save yourself allot of time by preparing answers for those common questions and delivering the responses via an autoresponder.

Not all autoresponders are created equal
Following are some of the features I suggest are important in selecting a good autoresponder system.

  • Personalization
    Personalized follow up email marketing works especially well! Personalization lets you treat all your potential customers individually. Plus, it will dramatically increase the probability that your prospect will read your email message. By using the prospect's name they will identify and be more acceptable and attentive to your message.
  • Multiple messages in series
    The simplest autoresponders (often included with POP3 email accounts) only send your marketing message once. While that may be fine for specific information requests, it certainly is not enough for a long term campaign. Remember, you must have 5 to 7 contacts with a prospect before they will make a decision whether to join you or not. So, your autoresponder should have the flexibility to send a series of messages over a long-term time interval.

    The secret of email marketing is providing information to your prospects frequently. You can market to everyone on your list as long as they "opt-in" to receive your email messages. So, be selective on what you send and how often you send messages. The moment you get too far away from your audience interests, people begin to "opt-out' of your list and your list begins to shrink.

Advanced Email Marketing
You might choose to start with a free autoresponder system, but once you decide to take your business to the next higher level and truly leverage the power of email marketing, you will want to get a more fully featured system with more powerful marketing tools.

  • GetResponse also offers a FREE autoresponder system in addition to their upgraded Pro system. I have tested this system and have found it to be fairly versatile. This system uses a double opt-in process for your imported leads so I found it to be not real effective if you want to import your purchased lead lists. For leads generated on-line with splash pages, GetResponse has worked great.

  • 1AutomationWiz.com offers a complete system with autoresponders and shopping cart pages. I have tested this system and have found it to be fairly versatile - but expensive.

  • MailLoop can help you automate your entire business. I have not tested this program, but it comes highly recommended.

  • Freeautobot.com offers a FREE autoresponder system. I have not personally used this system, but I imagine it would be a good place to start if you are new using autoresponders.

  • Topica allows you to build and manage your customer database, create and send targeted email campaigns, and track and optimize your campaign results. I have not personally used this system.

  • RobotReply.com offers a fully featured autoresponder system that I tested until they cancelled my account for no apparent reason. Use this system with caution.

 

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